Steven Richford, Managing Director, Richfords Fire, Flood and Business Continuity Planning, Pool, Redruth , Cornwall, UK
“ Like most companies we are dependant on our IT infrastructure, and we know from close experience the danger of poor backup. We have seen many situations where businesses have suffered from a fire or flood, only then to discover that their IT backups are inadequate. NCI have provided us with belt and braces backup solutions, including nightly off-site backup, and that is reassuring.
In addition we have found that NCI are responsive and listen to our needs and have knowledge in depth within their team. They have been able to resolve complex problems because of this team approach. After 10 years of intense IT development within Richfords Fire and Flood we finally feel that we have found an IT partner who we can rely upon; of sufficient size to be able to respond and yet small enough to be able to personalise their service to closely meet our needs. ”
Paul Turner, Financial Director,Cornwall Care, Truro, Cornwall, UK
“Cornwall Care has recently undergone a strategic review of their Information and Communication Technology.
A fundamental part of this review was to choose an ICT partner who could implement a Microsoft based network and software solution to meet our business needs.
After a detailed selection process NCI Technologies Limited were chosen as a result of their ability to understand and deliver our requirements and their knowledge and expertise with Microsoft products.
This was definitely the correct decision for Cornwall Care because NCI Technologies have delivered the ideal solution in terms of hardware and Microsoft products in a very cost effective and customer focused approach”
Peter Stokes , Financial Director, Hall for Cornwall, Truro, Cornwall, UK
"The Hall for Cornwall, Cornwall’s largest professional theatre, chose NCI Technologies Ltd. to provide and support our I.T. requirements shortly after the formation of their business.
We had known their key personnel for a number of years previously, and we had complete confidence in their technical ability to provide the vital support package for our Microsoft, networking, and operational systems that would meet our requirements as a 24/7 business.
This, together with the expertise necessary to “future proof” our ongoing investment has meant that our confidence has been justly rewarded."
John Bray , CEO, Bishops Forum, Penryn, Cornwall, UK
“ The Bishop’s Forum is a registered charity working with some of the most disadvantaged children and young people in Cornwall. Through the medium of a wide range of outdoor activities we seek to enhance clients’ life skills to promote their integration into mainstream or the world of work.
Our organisation has grown rapidly, both in size and complexity, and by a year ago our peer to peer computer network had become quite inadequate to support financial and organisational management, information sharing and the tracking of clients’ progress. Having secured grant funding to upgrade our hardware, we called in NCI, who designed and installed a server based system designed to meet our then needs and also to be expandable to cope with future developments.
This system, and the ongoing timely and friendly support we have received from NCI, have contributed in no small part to the step change in the development of our organisation which has since occurred. We would have no hesitation in recommending the company to other potential customers.”
Treve Evans , Financial Director, West Cornwall Pasty Company, Porthleven, Cornwall, UK
“The first call we made to NCI was to fix a printer that wasn't showing up on our network, the problem was fixed quickly and efficiently. Since then NCI have become our advisors on the expansion of our I.T. infrastructures throughout their entire company of 51 shops and the head office.
Before appointing NCI our systems were based on an old NT4 Server but following their advice we have now moved to multiple rack mounted Windows 2003 Servers coping with remote access from users spread throughout the UK utilising files available on the extranet.
NCI have helped us to expand our business into one of the top 100 fastest growing companies in the UK.
During our association with NCI they have become a trusted partner of West Cornwall Pasty Co Ltd and have handled the scalability, growth and stability of our systems with the professionalism, foresight and the good humour that is often required when dealing with the rapid growth and change associated with our business"
Robin Cowen , Head Teacher, Penryn Junior School,
Penryn, Cornwall, UK
“Penryn Junior School was in need of a complete transformation of its ICT infrastructure and software provision. In addition to requiring a purpose-built new ICT suite, we also needed to expand provision in all classrooms and joint teaching spaces, including the school hall and school administration areas.
NCI have provided excellent products, advice and support for all aspects of this expansion including the design of our unique computer bench system for our ICT suite. I have been particularly impressed with the commitment to attend key strategic meetings including those with other professionals engaged in improving the school’s infrastructure. This is a first rate company that has made a significant difference to our school."
Company requiring anonymity
“I was delighted by the service we received from NCI when our old server could no longer be fixed. They sourced a state-of-the-art replacement very quickly at a highly competitive price. Our data was migrated across over the weekend, resulting in minimal downtime. I was particularly impressed by their customer service and their commitment ensuring we were completely satisfied with the work. Well done!
We have also opted for NCI’s competitively priced maintenance contract and off-site back up service. This is in addition to our own in house back-up, and gives us further peace of mind and additional resilience in case of any disaster.”